Serene Phoenix Herbs is dedicated to exceeding all of our customer’s expectations of quality and service by building lifelong relationships through integrity and respect, and by caring for each and every one as our own family.
We are partnered with Laughing Lions Herbs, our distributor, located in beautiful Monument, Colorado nestled up against the foothills of the Rocky Mountains. At over 7,000 ft in elevation, it truly is a mountain town! One of the reasons we are so successful today is because of the low humidity in our air allowing the storage of dry kratom powder to be much easier than in other climates.
More importantly, they implemented many of the cGMP policies and procedures to ensure that our handling, processing, and packaging of all of our products meet the highest standards in cleanliness and safety. All of our equipment is high-end professional units made of Stainless Steel and GMP compliant. We never touch any product with our bare hands–we use non-latex gloves, appropriate clothing and coverings, hair nets, face masks, and much more. We want to ensure that every single package we ship out is just as pure and clean as when it arrived in our facility!
And even with all these procedures and equipment in place, there is no way to guarantee 100% purity of any product. As with any natural substance, it is harvested in wild forests and farms and thus there will be some natural variations from batch to batch. But after spending countless hours developing relationships with our vendors, I am confident that we have access to the best of the best–and take pride in our track record of consistency.
Thank you for taking the time to read our story. It’s really about every person who has contributed to this business and that includes every single one of you! We couldn’t have gotten this far without our “family” as we like to call you! You are the reason we get up every single day to continue giving our best efforts to bring you the quality you want and deserve!
